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Privacy policy

What is the purpose of this policy?

We attach great importance to the protection and confidentiality of your personal data, which represents for us a guarantee of seriousness and trust.

The data privacy policy testifies precisely to our desire to enforce applicable data protection rules and, in particular, those of the General Data Protection Regulation (“GDPR”).

In particular, the privacy policy aims to inform you about how and why we process your data in the context of services that we provide.

Who is this policy for?

The policy applies to you, regardless of your place of residence, as long as you are at least 15 years old, whether you are shopper, candidate for a position within Anaba, or visitor of the site www.anaba.fr.

If you are under 15, you are not authorized to use our services without prior and explicit consent from one of your parents, which must be sent in writing to dpo@anaba.fr. If you think that we may have information about one of your children under the age of 15 without your consent, you can ask us to delete it at service dpo@anaba.fr.

The policy only applies to treatments that we carry out Ourself and not to the treatments that could be done using the features of our service by Anaba users. If you want information on data processed by Anaba users using these features, we invite you to contact them directly.

Why do we process your data?

As part of the services offered, we are necessarily required to process your personal data to The reasons and the foundations following:

  • For browse our website www.anaba.fr, pay and benefit from our services (ex: managing campaigns, importing leads, managing your appointments, etc.) and so that we can respond to your requests (e.g. requests for information, complaints, etc.) based on our general conditions of sale, our general conditions of use, and our legitimate interest in providing you with the best possible service.
  • To stay up to date with our latest offers and events by telephone and email based on our legitimate interest in retaining our customers and in prospecting new potential customers.
  • To benefit from our Loyalty program based on our general terms and conditions of sale.
  • For Follow us and comment on our publications on social networks based on the general conditions of use of the social network concerned (e.g. Facebook) and our legitimate interest in benefiting from a dedicated page on social networks.
  • To use our instant messaging based on the general conditions of use of its publisher and our legitimate interest in exchanging easily with you.
  • For apply for a position within Anaba based on the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
  • For make an appointment automatically with our teams based on the general conditions of use of its publisher and our legitimate interest in providing you with a simple and effective appointment booking tool.
  • For guarantee and reinforce the safety and quality of our services on a daily basis (e.g. statistics, data security, etc.) on the basis of legal obligations imposed on us, our general conditions of sale and our legitimate interest in ensuring the proper functioning of our services.
  • Finally, we can also install”Cookies” on your terminal. For more information on the use of “Cookies”, we invite you to consult our “Cookies Policy”.

Your data is collected directly from you when you connect to our website and use our services.

We are committed to only processing your data for the reasons described above and we guarantee that none of your data will ever be sold to a partner or to a third party. 

On the other hand, as soon as you voluntarily publish content on the pages that we edit on social networks, you acknowledge that you are fully responsible any personal information that you may transmit, regardless of the nature and origin of the information provided.

What data do we process and for how long?

We have summarized the categories of personal data that we collect as well as their respective retention periods.

If you want to get even more details about the shelf life applicable to your data, you can contact us at the address: dpo@anaba.fr.

  • For Anaba users and prospects targeted through Anaba, professional identification data (e.g. name, first name, position, company, etc.) and coordinates (e.g. professional email address, Linkedin, etc.) kept for the duration of the provision of the service.

As a reminder, Anaba is a subcontractor within the meaning of article 28 of the RGPD. As such, Anaba does not process prospect data directly, as campaigns are managed by Anaba users. If you are a prospect and want information on the data processed by Anaba users using these functionalities, we invite you to contact them directly. In the exceptional case where you cannot identify them, you can make a request to Anaba at dpo@anaba.fr who will do its best to respond within a reasonable period of time.

  • When there is a confusion between the name of your structure and your personal name (e.g. auto-entrepreneur, small business, etc.), order data economic and financier (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and for the management of invoicing and payments in addition to the legal limitation periods, which are generally from 5 years to 10 years.
  • Data for the purposes of commercial and marketing prospecting (e.g. email address, etc.) kept for a maximum of 3 years from the last contact we had with you.
  • Data indicated in the CV and cover letter kept for the duration of the recruitment process and then for 2 years from the date of your application.
  • Data from login (e.g. logs, IP address, etc.) kept for a period of 1 year.
  • Cookies which are generally kept for a maximum of 13 months. For more details on how we use your cookies, you can consult our cookie policy available at any time on our website.

At the expiration of the storage periods summarized above, we Let's delete all your personal data in order to guarantee your confidentiality for future years.

Deleting your personal data is irreversible and we will no longer be able to communicate them to you after this time. At most, we can only keep anonymous data for the purposes of stats.

Please also note that in case of litigation, we have an obligation to keep The entirety data concerning you throughout the duration of the processing of the file even after the expiry of their storage periods described above.

What rights do you have to control the use of your data?

The applicable data protection regulations grant you specific rights that you can exercise, anytime and for free, in order to control the use we make of your data.

  • Right tobouts And of copy of your personal data as long as this request is not in contradiction with business secrecy, confidentiality, or even the secrecy of correspondence.
  • Right to rectification personal data that is erroneous, obsolete or incomplete.
  • Right to you Oppose to the processing of your personal data implemented for commercial prospecting purposes.
  • Right to ask The erasure (“right to be forgotten”) of your personal data that would not be essential for the proper functioning of our services.
  • Right to the limitation of your personal data which allows you to photograph the use of your data in the event of a dispute over the legitimacy of a treatment.
  • Right to the portability of your data which allows you to retrieve part of your personal data in order to store or transmit them easily from one information system to another.
  • Right to give directives on the fate of your data in the event of death, either through you, or through a trusted third party or a beneficiary.

For a request to be Consideration, it is imperative that it be carried out directly by you at dpo@anaba.fr. Any request that is not made in this manner cannot be treated.

Requests cannot come from anyone other than you. We can therefore ask you to provide a proof of identity in case of doubt as to the identity of the applicant.

We will respond to your request within as soon as possible, within the limit of Three months upon receipt, in case the request is technically complex or if we receive numerous requests at the same time.

Please note that we can always refuse to respond to any request excessive or unfounded especially in terms of his character repetitive.

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Who can access your data?

We only share your data with people duly authorized to use them to implement our services. This may include our staff in charge of implementing the service, accounting, marketing or even the security of our premises.

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How do we protect your data?

We are implementing all the technical resources and organizational requirements to guarantee the security of your data on a daily basis and, in particular, to fight against any risk of destruction, loss, alteration, or disclosure of your data that would not be authorized (e.g. training, access control, passwords, antivirus, antivirus, antivirus, backup servers, “https”, etc.).

Can your data be transferred outside of the European Union?

Unless strictly necessary and exceptionally, we never transfer your data outside the European Union and your data is always hosted on the European soil. In addition, we do our best to only recruit service providers who host your data within the European Union.

In the event that our service providers are nevertheless required to transfer personal data concerning you outside the European Union, we scrupulously ensure that they implement the appropriate guarantees to ensure the confidentiality and protection of your data.

Who can you contact for more information?

Our Data protection officer (“DPO”) is always available to explain to you in more detail how we handle your data and to answer your questions on the subject at the following address: dpo@anaba.fr.

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How can you contact the CNIL?

At any time you can contact The French data protection supervisory authority (the “Commission Nationale de l'Informatique et des Libertés” or “CNIL”) at the following coordinates: CNIL Complaints Department, 3 place de Fontenoy — TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

Can the policy be changed?

We may change our privacy policy at Anytime to adapt it to the news legal requirements as well as to new treatments that we could implement in the future. Of course, you will be notified of any changes to this policy.

Posted on 25/11/2022

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