logo anaba
Why choose anaba?
Discover our product
Automatic detection of company changes
Create new opportunities every day with Anaba’s automatic notifications whenever a contact changes companies.
Contact retrieval
Automatically import all your contacts from email inboxes and business card scanners.
Shared contact database
Simplify collaboration across your company by centralizing all contacts in a shared database.
Automatic contact update
Base your sales and marketing actions on a contact database that is updated automatically every day.
Integrations
Connect your CRM with all your other tools to keep contacts up to date across all your platforms.
Use cases
CRM for B2B SMEs
Law firms
Architecture agencies
Accounting firms
Financial institutions
Pricing
The blog
Our resources
The anaba blog
Discover blog posts to learn more about CRMs and how they work
Customer stories
See how our customers have automated contact management and processing with Anaba
ConnectionContact us
Why choose anaba?
Quick and easy set-upRetrieving contactsShared contact baseAutomatic updateLinkedin extension
Use cases
CRM for law firmsCRM for financial institutionsCRM for architecture agenciesCRM for accounting firmsCRM for web agencies
Rates
resources
blogCustomer stories
Book a demoConnection

Terms and Conditions of Sale

Article #1: Definitions

Hereinafter, we will designate:

'Site' or 'service': the site https://anaba.fr/ and all of its pages.
'Products': all the (intangible) services that can be purchased or subscribed to on the site.
'Editor': The person, legal or physical, responsible for the editing and content of the site.
'User': The Internet user using one of his anaba Products.
And 'customer' defining the invoiced company or anyone who has the right to speak on their behalf.

Article #2: Terms imposed by the law of trust in the digital economy and purpose of the site

This site is published by ANABA SAS. Legal information concerning the host and publisher of the site, in particular contact details and any capital and registration information, are provided in the legal notices of this site. Information concerning the collection and processing of personal data (policy and statement) is provided in the site's personal data charter.

The site is open and free to all Internet users. The acquisition of a good or a service, or the creation of a member area, or more generally the navigation on the site implies the acceptance, by the Internet user, of all of these general terms and conditions, who also acknowledges having taken full knowledge of them. For the user, this acceptance will consist in their acceptance when creating an account or by validation following their receipt by email of these general conditions.

The Internet user recognizes the evidentiary value of the automatic registration systems of the publisher of this site and, except for him to provide evidence to the contrary, he renounces the right to contest them in the event of a dispute.

Acceptance of these general conditions presupposes that users have the necessary legal capacity to do so. If the user is a minor or does not have this legal capacity, he declares that he has the authorization of a guardian, trustee or his legal representative.

ANABA provides the user, on its Site, with a confidentiality charter specifying all the information relating to the use of the user's personal data collected by ANABA and the rights that the user has with respect to this personal data. The data privacy policy is part of the CGVU. Acceptance of these Terms and Conditions therefore implies acceptance of the data privacy policy.

Article #3: Characteristics of the services offered

The services and products offered by ANABA are those listed in the catalog published on the site. Each product or service is accompanied by a description established by ANABA. The photographs of the products in the catalog reflect a faithful image of the products and services offered but are not contractual insofar as they cannot ensure perfect similarity or the Services may undergo changes.

The Customer and Users are informed that the Services are intended for professionals, acting as such in their use of the ANABA platform and functionalities. The Services are operated by the Customer and the Users independently and under their sole responsibility. The Customer and Users acknowledge and agree that it is their responsibility to ensure that their use of the Services complies with applicable laws and regulations and does not infringe the rights of third parties or rules of use of third-party solutions.

The support service of this site is accessible by email at the following address: hello@anaba.fr or by post to the address indicated in the legal notice, in which case ANABA undertakes to provide a response within 7 days.

ANABA also provides, at the request of the Customer, and at a cost, support services provided by its Support Department.

Article #4: Subscription process and account creation

4.1 Privilege levels and access to the Tools
User Accounts are defined according to their privilege levels. When the Customer subscribes to Accounts for Collaborators, they have access to the Tools under the conditions defined by the Administrators.

Administrators have access to all Collaborator Content.

By default, the Account set up by ANABA is an Account for the Creator, who has all the privileges granted by the Administrator status.

Article #5: Price and Payment

5.1. Prices applicable to the Software Offer

The applicable Prices are indicated on the site https://anaba.fr/ or communicated by any means at ANABA's choice to the Customer, at his request, before Subscription.

Prices may differ depending on the number of Users, the Tools chosen, the applicable currencies and the possible application of taxes.

The Tools chosen by the Customer at the beginning of the Subscription will engage the Customer for the duration of the Subscription.

During the Term, the Customer may increase the number of Tools and Users but in no case exchange one Tool for another, or reduce the number of Tools or Users.

ANABA reserves the right to make promotional offers that may differ from the Price Policy communicated to the Customer.

5.2. Payment

The total price due under the Subscription is payable in advance, at the start of the subscription or renewal period. The Customer makes payments by direct debit from the bank card number provided by the Customer. Exceptionally, ANABA may accept, without being obliged to do so, payment by bank transfer.

The Customer may opt for the monthly payment of his subscription, granted by ANABA under the following conditions:

automatic debit from the bank card number provided by the Customer.
The customer can choose to commit for 12 months and benefit from a price advantage announced on the ANABA site. The Customer then pays the total amount due upon switching to a paid subscription.

The Customer guarantees that he has the funds and the necessary authorizations to use the chosen payment method. The Customer undertakes to keep active the means of payment (bank account, bank card) associated with his Anaba account, in particular in the case of direct debit and to inform ANABA early enough of any change in bank details to allow it to take into account the changes and continue withdrawing.

In the event of late payment, the Customer will be subject to a fixed sum of forty (20) euros. Any delay in payment gives rise to the payment of interest by the Customer on the amount remaining due on the due date.

The interest rate corresponds to the rate applied by the European Central Bank, at maturity, for its transactions in euros, increased by ten (10) percentage points.

The Customer must reimburse ANABA for all costs (including any attorneys' fees) associated with the recovery of payments not honored by the Customer.

ANABA reserves the right, in the event of non-payment by the Customer of one of its invoices, to suspend access to the Software until payment is received in its total amount.

5.3. Invoices

Invoices are drawn up only electronically, which the Customer expressly accepts. The list of invoices is available online for the Customer from a link sent to him by ANABA by email. The Customer undertakes not to disseminate this link which he can, under his responsibility, activate or deactivate.

The Customer undertakes to inform ANABA of any change in his postal and bank address or any other information necessary for payment.

Any dispute concerning an invoice must be expressed in a letter or email sent with acknowledgement of receipt within fifteen (15) days from the date of the invoice (or pro forma invoice).

In the absence of such a letter or email, the Customer will be deemed to have accepted the invoice.

5.4. Price Policy Changes

ANABA reserves the right to update its Price Policy at any time subject to the following stipulations:

The Prices applicable to Customers when creating their Account are guaranteed until the renewal of the Term: the new Price policy will only apply to the renewal of the subscription.

The Customer remains free not to renew the Subscription if he does not accept the new rates.

Article #6: ANABA obligations

ANABA grants to the Customer and to the Users on behalf of the Customer a non-exclusive right to access and use the Software in accordance with the CGVU.

ANABA is committed to exercising caution and diligence in providing a quality service, in accordance with practices in this area and the rules of art. ANABA will endeavor to provide permanent access to the Tools, 24 hours a day and every day except in the event of suspension or scheduled maintenance referred to in article 9.1.1 of the CGVU, or in the event of Force Majeure, as defined in article 12.5 of the CGVU.

With respect to the obligations associated with Customer Content, ANABA undertakes to:

take the necessary measures to ensure the security and confidentiality of the Content during the Term;
not to use the Content for any purpose other than to provide the Tools (including associated technical support);
not to transfer the Content;
take all reasonable precautions to ensure the physical protection of User Content.
back up your data daily for a period of 30 days. If you request it, we can restore your database to the status of one of the last 20 days on the date of the request. This request must be made in writing to support@anaba.fr. Depending on the complexity of the request or the cause, ANABA reserves the right to charge for this service.

Article #7: Obligations of the Customer and Users

7.1. Access to the Tools by Users

The Customer and Users undertake to use the Services in accordance with applicable laws and regulations, the CGVU, the Privacy Policy, as well as the rules for the use of third-party solutions that may be applicable.

They agree to be bound by them for the entire Duration.

The Customer has a personal right to use the Software under the conditions provided for during the Subscription, and undertakes to inform ANABA immediately of any excess of the number of Users provided for in the contract.

The Customer is committed to compliance with the Terms and Conditions by Users.

7.2. Use of the Software
To use the Software, the Customer undertakes to:

always provide truthful and truthful information and to update it if necessary so that it remains complete and accurate;
use the Software in accordance with its purpose and these Terms and Conditions, and collaborate in good faith with ANABA;
follow the technical requirements or recommendations issued by ANABA;
never share access to the Software, this right being strictly personal;
respect the rights of third parties and, more generally, the laws and regulations in force relating to the use of the Tools;
not to damage the reputation of ANABA, to denigrate the Software Offer or to defame ANABA, in particular on the Internet, including on social networks, and to use measure and caution when speaking about ANABA or its employees;
not engage in any conduct that could interrupt, destroy, limit, or more generally harm ANABA or allow Customers and Users to access and use the Software without authorization, including by using viruses, malicious code, programs or files;
not to copy or sell all or part of the Software.
In the event of a violation of the above, ANABA reserves the right to immediately suspend access to the Customer's Accounts without compensation, in addition to implementing the provisions set out in article 8.2.2 (Terminations due to fault) of these Terms and Conditions

7.3. Content belonging to the Customer and accessible via the Software

The Customer is fully and solely responsible for the Content uploaded, stored or posted online by Users via the Software. Users are informed that the use of the Tools does not exempt them from making backup copies.

The Customer grants ANABA the right to use User Content in order to operate the Software, ensure its security, and for the purposes of supporting and storing its Content.

The Customer agrees that ANABA has no control over its Content, and undertakes to comply with all legal and regulatory requirements, in particular those related to Personal Data.

The Customer undertakes to respect and ensure that Users respect the rights of third parties, including personality rights, intellectual or industrial property rights such as copyright, patent, design and trademark rights.

The Customer is doing well for the Content stored by its own customers to whom it has given access to the Software.

7.4. Payment

The Customer undertakes to make payments to ANABA in accordance with Article #5 of the CGVU.

7.5. Retrieval of the Content by the Customer at the end of the Subscription

The Customer is informed that ANABA does not keep the Customer Content indefinitely. The Customer therefore undertakes to export its data himself from the Tools, at the end of the Term or upon termination, regardless of the cause.

For this purpose, the Customer undertakes to notify Users within a sufficient period of time, and by any means, that they must download their data from the Tools.

Otherwise, the Customer may request from ANABA new access to the Software to retrieve its Content within a limit of ninety (90) days, under the conditions of Article 8.3.1 (Access to the Software and data recovery by the Customer) of these Terms and Conditions.

Article #8: Duration & cancellation

8.1. Duration

The Subscription is carried out for a period of twelve (12) months. All contracts are automatically renewed by tacit renewal. The customer may cancel the Subscription by informing ANABA by any written means allowing proof of receipt to be provided up to 24 hours before the renewal date of his subscription.

8.2. termination

8.2.1 General

The Parties undertake to comply with all the provisions of these Terms and Conditions until their end. In the event that the Customer wishes to cancel his commitment before the end of the term, he acknowledges that he must nevertheless perform all his obligations and pay the agreed price. No refunds or credits can be made for partial use of the Software.

8.2.2 Termination due to fault

In the event of a breach by one of the Parties of any of its obligations under the CGVU, a breach which would not be remedied within thirty (30) calendar days from the receipt of a formal notice by registered letter with acknowledgement of receipt, the other Party may cancel the Subscription.

In particular,

In the event of late payment of more than thirty (30) days, ANABA may consider that the CGVU have been cancelled on the date on which the payment is due.
ANABA reserves the right to unilaterally terminate a Customer's Subscription if the Content stored, posted and/or exchanged by Users creates operational problems or problems relating to its servers.
The termination must be notified to the defaulting Party by registered letter with acknowledgement of receipt.

8.3. Data recovery at the end of the Term

8.3.1 Access to the Software and data recovery by the Customer

Notwithstanding the provisions of article 7.5 of these Terms and Conditions, the Customer has the possibility, within ninety (90) days following the end of the Term, regardless of the cause, to make a request to ANABA in order to allow Users to access the Account.
Access to the Account is open for a period of thirty (30) days, under the conditions of access to a Trial Account (Trial) to consult and export the following Content elements, in a structured format, commonly used and readable by any terminal (CSV).

8.3.2 Restitution of Content by ANABA

The Customer has the possibility, within one hundred eighty (180) days following the end of the Term, regardless of the cause, to request from ANABA, free of charge, a copy of its Contents, which ANABA will return to him in a structured format, commonly used and readable by any terminal.

Insofar as the Customer's request relates to unforeseen elements requiring the implementation of complex recovery processes for ANABA, all the costs of recovering the elements listed below, the external support and the secure shipment will be the subject of an estimate and will be borne by the Customer.

Insofar as this recovery is technically possible, these elements and information are as follows:

Collaborator login history;
History of creation & modification of people, businesses, categories and projects.
ANABA will delete Customer Content from its servers one (1) year after the end of their subscription, except for any Content whose longer retention would be required by law or a legitimate reason.

Article #9: Responsibilities & warranty exclusions

9.1 Responsibilities and guarantees of ANABA

ANABA provides the Tools and Services at the end of an obligation of means.

ANABA does not guarantee that the Tools will function without interruption or malfunction, or that they will not contain anomalies or errors that can be corrected, or that they are compatible with hardware or configuration other than those expressly approved by ANABA.

ANABA reserves the right to interrupt access to the Tools at any time and temporarily:

- to carry out an update, technical maintenance or improvement of the Tools, which will contribute to their proper functioning or to repair a failure: ANABA will make its best efforts to warn the Customer of these interruptions;
- in case of unavailability of the servers for any reason whatsoever;
- in the event of unpaid invoices, breaches of the CGVU, attacks by a third party concerning the security of the Software and Contents hosted by ANABA.

ANABA will not be required to pay any compensation in the event of temporary interruption of access to the Tools under the conditions set out above.

The Services provided by ANABA as part of support services (deployment, configuration, integration, etc.) can never replace administrative and management functions and the obligations of Customers. Subject to the Subscription to the Services concerned, ANABA's assistance is given only for the use of the Tools, never for the organization or management of Clients' activities.

In the absence of a Subscription to support services (Services), Customers may consult the Frequently Asked Questions accessible from the Site.

ANABA does not guarantee that the Subscription to the Tools and/or Services will improve the performance of the Customer's business.

This clause is essential for ANABA and is part of the Parties' agreement.

The Customer and Users acknowledge and accept that the Services and Tools are made available by ANABA as is, with no guarantee of suitability for a particular use or the absence of error or infringement of the rights of third parties. The use of Services is under the sole responsibility of the Customer and Users, who act as fully informed and knowledgeable professionals.

ANABA has no control over the use made by the Customer and Users of the Services or Tools, nor over the content, data, information, documents or elements that the Customer and Users may process, transmit, analyze or store there. Consequently, ANABA cannot be held responsible, in any capacity whatsoever, for the direct or indirect consequences resulting from this use, nor for any infringements of the rights of third parties that may result from it.

ANABA specifies that it does not carry out any verification, moderation, validation or prior control concerning the conformity of the Services and Tools, its contents or the uses made by Customers and Users through this means with the rules of use of third party services. It is therefore the sole responsibility of the Customer and Users to ensure that their activities via the Services, as well as all the elements they use or distribute there, comply with the laws and regulations in force, in particular with regard to intellectual property, personal data and respect for the rights of third parties.

Consequently, ANABA does not guarantee in any way that the Services and Tools, the content accessible there or their use by the Customer or Users does not infringe any third party rights.
In the event of a complaint, action or procedure initiated by a third party against ANABA in connection with a faulty, unlawful, unauthorized use of the Services or Tools or Tools that do not comply with the rules for the use of third party services by the Customer or Users, the Customer guarantees the Service Provider against any conviction, costs or damages that may result.

Under no circumstances will ANABA be directly or indirectly responsible for any damage caused to Customers, Users or a third party due to a fault attributable to them. ANABA reserves the right to stop marketing a Tool without compensation and after a notice of two (2) months, and to change the functionalities of the Software at its sole discretion.

9.2 ANABA warranty limitation

WITHIN THE LIMITS PROVIDED BY THE LAW IN FORCE, ANABA'S SERVICES (IN PARTICULAR FOR THE TOOLS OFFERED FREE OF CHARGE) ARE PROVIDED AND LICENSED AS IS. ANABA DOES NOT GUARANTEE THAT THE USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

Whatever the cause, ANABA's total cumulative liability may never exceed the amount of the amounts actually received from a Customer by ANABA in remuneration for his subscription for the Duration.

However, this liability limit does not apply to liability arising from:

death or personal injury;
gross negligence or fraud;
any other basis that cannot be excluded or limited under the applicable regulations.
ANABA can only be held liable for the sole damage caused directly and exclusively by ANABA, without any joint or in solidum commitment with third parties who contributed to the damage.

9.3 Customer responsibility and warranty

9.3.1 Access and Use of the Software

The Customer and Users recognize that the Tools constitute a particularly complex platform, especially in terms of computer technology. In the current state of knowledge, tests and experiences cannot cover all possible uses. The Customer and Users therefore undertake to bear the risks of inadequacy or unavailability of the Tools with its needs and activities.

The Customer acts as an independent entity and, therefore, assumes all the risks of its activity. He is solely responsible for the Subscription, Content and files transmitted, distributed or collected, as well as for their operation, updating and compliance with laws and regulations as well as rules of use of third party services that may be applicable.

The Customer and Users are solely responsible for:
- their access to and use of the Tools and Services;
- the use of the functionalities of the Tools and Services, made available by ANABA without any other verification or guarantee with respect to the rights or services of third parties;
- obtaining and maintaining all the equipment necessary to access the Software;
ensure that such equipment is compatible with the Software. The Customer may at his own risk give access to his Account to his customers. The Customer's insurance must cover these risks. The Customer must make all claims against ANABA within forty-eight (48) hours following the event.


9.3.2 Customer and User Equipment

ANABA may recommend to the Customer technical prerequisites or certain configurations to use the Software. The Customer and Users are responsible for following up on these technical requirements or recommendations.

The Customer and Users are solely responsible for their internet connection and all related costs.

Access to the Tools can be done by means of software downloaded on the terminals of Customers and Users.

The Customer and Users agree that ANABA may automatically update this software, and the CGVU will apply to these updates.

The Customer and Users declare that they understand that ANABA cannot be held responsible in the event of an interruption of the Internet, viruses affecting their data and/or software, the possible misuse of Account passwords and, more generally, for all damages caused by third parties.

The Customer is solely responsible for the use and implementation of security, protection and backup methods for its equipment, Contents and software.

As such, it undertakes to take all appropriate measures to protect its Contents. The User undertakes not to commit any act that could jeopardize the security of the software platform.

9.3.3 Customer Guarantees

The Customer indemnifies ANABA, as well as its affiliates and subsidiaries, their officers, directors, directors, employees, agents, against any claim or request, including reasonable attorneys' fees, made by a third party as a result of the violation of the T&Cs, their abusive use of the Tools (including by Users) or the violation of any law or the rights of a third party.

The Customer acknowledges using the Software in compliance with the laws and regulations in force. In the event that ANABA is held jointly and severally liable in the context of any administrative or judicial procedure, due to the irregular use of the Software by the Customer and/or Users, the Customer undertakes to indemnify ANABA up to the full amount of the amounts that may be claimed from it.

Article #10: Intellectual Property

10.1 ANABA intellectual property

The Software and the Site belong without any limitation to ANABA.

The Customer and Users are authorized to use the Software in accordance with the License. All rights not expressly granted by the CGVU are reserved.

The ANABA sites and the software developed by ANABA are original works protected by intellectual property rights and international conventions. The Customer and Users guarantee that they will not modify, rent, rent, borrow, borrow, sell or distribute these works, or create derivative works based in whole or in part on them. They undertake not to implement reverse engineering processes (reverse engineering), except under legal conditions.

No use of the name or brand of ANABA may take place without its prior consent.

The Customer and Users acknowledge that ANABA is the sole owner of its intellectual property rights, and in particular of the Software and must not at any time contest this ownership or the validity of ANABA's intellectual property or the rights attached to it.

The elements available via the Tools or on the Site such as the software, databases, the tools, the platform, the web pages, texts, photographs, images, icons, sounds, videos and more generally all the information available to Customers and Users are the property, entirely and exclusively, of ANABA.

10.2 Customers' intellectual property

Neither Party acquires intellectual property rights over the other's databases, nor on its trademarks, designs, graphics, screens or software.

10.3. Intellectual property of third parties

The Customer and Users undertake to ensure that their use of the Services and Tools, carried out under their own control and responsibility, is in compliance with and respectful of the rights of third parties. The Customer and Users acknowledge and accept that ANABA does not carry out any verification in this regard and is not in a position to verify the nature and legality of the content, data, information collected, processed and stored by the Customer and Users via the Services and Tools.

‍

Article #11: Data Protection

ANABA, the Customer and the Users undertake to comply with the applicable data protection rules and, in particular, the amended law no. 78-17 of January 6, 1978, known as the “Data Protection Act”, as well as Regulation (EU) 2016/679 of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and to the free movement of such data, known as “RGPD”.

The Parties agree that ANABA is qualified as a subcontractor within the meaning of article 28 of the RGPD and that the Customer - and where applicable the Users - is qualified as the data controller. The framework for the responsibility of Users depends on the rules specific to the Customer and is his responsibility. In the event that the Users are responsible or jointly responsible for the data processed as part of the Services, the provisions of this article and the DPA referred to below are applicable to them under the same conditions as to the Customer. Under no circumstances can ANABA be considered to be jointly responsible for the processing of personal data carried out by the Customer and/or Users as part of the Services.

The Customer and ANABA agree that the obligations applicable to the latter as a subcontractor are described in the Data Protection Agreement (“DPA”) accessible here and fully incorporated herein.

As data controller, the Customer is solely responsible for the legality of data collection and processing carried out via the Services and its functionalities.

In addition, ANABA may be required to process Customer data (e.g. employee data) as part of the implementation of the service. For any information in this respect, the Customer may consult the ANABA Privacy Policy, accessible at any time on its website. www.anaba.fr. The Customer is committed to informing its users of this Privacy Policy.

Article #12: Various

12.1 Non-solicitation of personnel

The Customer undertakes not to hire or solicit the hiring or services (in any form whatsoever), for himself or for a third party, directly or indirectly, of any employee of ANABA (i.e. any person employed by ANABA on the day of the conclusion of the Subscription, or who would conclude an employment contract with ANABA during the Term) or to encourage one of the employees of ANABA to cease the functions he is exercising or will work at ANABA.

This obligation will end twelve (12) months after the termination of the Subscription for any reason whatsoever.
In the event of non-performance of this article, the Customer undertakes to pay to ANABA, as a penalty clause, an amount equal to twelve (12) months of the monthly salary (after deduction of employer and employee social security contributions) paid by ANABA to the employee concerned on the date on which the non-performance of the obligation would be established.

This penalty will be due for each ANABA employee who is hired by the Customer or whose services are requested by the Customer in any form whatsoever. In accordance with article 1228 of the Civil Code, ANABA may continue with the forced execution of this obligation instead of demanding payment of this penalty clause.

12.2 Confidentiality

“Confidential Information” is, without this list being exhaustive, all information and data communicated by one Party to the other Party, in the context of the execution of the Subscription, in writing and/or orally, in particular in the form of graphics, drawings, plans, plans,,, reports, plans, reports, plans, reports, plans, reports, plans, reports, plans, reports, customer lists, customer lists, price lists, price lists, results, meeting minutes, instructions and other elements of any form whatsoever.

Each Party undertakes on its behalf (and on behalf of and on behalf of its corporate officers, employees and subcontractors) to keep Confidential Information strictly confidential, using the same means and procedures as those used for its own confidential information, for its own confidential information.

This confidentiality obligation does not cover Confidential Information:
that are in the public domain on the date of their communication or those that have fallen into the public domain after that date (without this fact being the result of a violation of the GTCS) that were communicated to a Party on a non-confidential basis by a source other than the other Party, provided that this was not in violation of a confidentiality agreement or the T&Cs; and that a legislative or regulatory provision or a court decision or authority any would require disclosure.

12.3 Absence of right of withdrawal

In accordance with the Consumer Code, the right of withdrawal is not applicable to services provided by ANABA, which are exclusively intended for professional Customers and necessarily fall within their main field of activity, whether commercial, industrial, artisanal, artisanal, liberal or agricultural, including when they act in the name or on behalf of another professional.

12.4 Contact

For any request, Customers and Users can write to ANABA, 35B Avenue Saint-Maurice de Sauret 34000 Montpellier (France).
Customers and Users may report abuse, harassment, inappropriate content, inappropriate content, privacy complaints or, more generally, any violation of the law by a third party by sending a notification to ANABA with the following information:

Date of notification;
Name, surname, job, address, nationality, nationality, date and place of birth (and for a company: form, name, address and its representative);
A description of the facts and their location;
The reason for the notification (with a legal explanation);
A copy of the letter sent to the author of the content or justification that the author cannot be contacted.
12.5 Force Majeure

No party will be responsible for any defect or delay in performance caused by an element constituting a case of Force Majeure, pursuant to article 1218 of the Civil Code, such as but not limited to: fires, floods, natural disasters, natural disasters, earthquakes, earthquakes, earthquakes, earthquakes, earthquakes, stoppages of Internet connections by the service provider, cyber-attacks, strikes, lockouts.

In this case, the obligations of the Parties will be suspended as from the notification of this exempting cause by one of the Parties to the other Party and until its termination.

To the extent that such circumstances continue for a period longer than fifteen (15) days, the Parties agree to enter into discussions with a view to changing the terms of their respective commitments.

If no agreement or alternative was possible, these commitments may then be terminated without damages, upon simple written notification by registered letter with acknowledgement of receipt, without compensation or notice.

12.6 Severability, Waiver, Disability

The Terms and Conditions and the Privacy Policy constitute the entire agreement between the Customers and ANABA concerning the Subscription.

No waiver by ANABA of any of its obligations should be considered or interpreted as a waiver of its benefit. If one or more stipulations of the CGVU are declared invalid, the others will remain in full force and effect.

In this case, the Parties must, if possible, replace this canceled stipulation with a valid stipulation corresponding to the spirit and purpose of the CGVU.

12.7 Relationships between the parties

The CGVU may under no circumstances be considered as establishing between the Parties a de facto company or a joint venture or any other situation involving between them any reciprocal representation or solidarity with respect to third parties. The CGVU will not generate any relationship of subordination between the Parties who maintain their full and complete autonomy in relation to each other.

12.8 Intuitu personae

Customers and Users are strictly prohibited from transferring all or part of their rights and obligations under the Terms and Conditions.

12.9 Ethics and sustainable development

The Parties declare that they respect the principles defended by the International Labour Organization and their legislation in force in the field of labour law, participate in the prevention of risks based on occupational safety and, more generally, that they are in compliance with the legislation in force on the health and safety of workers, adhere to the principles of environmental protection and to adhere to the principles of environmental protection and to control the consequences of their activities on the environment and participate in the fight against corruption.

12.10 Inaccuracies

It may be possible that, throughout the website and the services offered, and to a limited extent, there may be inaccuracies or errors, or information that does not agree with the general conditions, the legal notices or the personal data charter. In addition, it is possible that unauthorized changes may be made by third parties on the site or on ancillary services (social networks, etc.). We are doing everything we can to ensure that these types of discrepancies are corrected. In the event that such a situation escapes us, please contact us by post or by email at the addresses indicated in the legal notice of the site with, if possible, a description of the error and the location (URL), as well as sufficient information to allow us to contact you. For copyright inquiries, please refer to the intellectual property section.

Article #13: Applicable law and arbitration

These general conditions are subject to the application of French law. They can be modified at any time by the site editor or his agent. The general conditions applicable to the user are those in force on the day they subscribe to a service on this site. The publisher of the site undertakes to keep the old versions of these general conditions in case of evolution and to send them to any User who requests them.

The effective date of the CGVU is: December 11, 2019. In the event that a translated version of the Terms and Conditions conflicts with the French version, the French version will prevail.

WITHIN THE LIMITS PROVIDED FOR BY THE LAW IN FORCE, ANY DISPUTE AS TO ITS VALIDITY, INTERPRETATION OR EXECUTION, WILL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS UNDER THE JURISDICTION OF THE HEAD OFFICE OF ANABA, INCLUDING IN THE EVENT OF A WARRANTY CLAIM OR MULTIPLE DEFENDANTS.

All rights reserved - Updated on July 25, 2025

Data Protection Agreement (“DPA”) Annex

Your contacts are your greatest treasure

Book a demo

A good relationship needs care

Thank you, your registration has been successfully taken into account!
An error has occurred, please try again in a few minutes.
Complies with the RGPD
anaba the CRM made for Outlook
  • contact@anaba.fr
  • 954 Avenue Jean Mermoz
    34000 Montpellier
  • 06 24 10 01 01
About Anaba
  • Save with anaba
  • Our partners
  • Retrieving contacts from email boxes
  • CRM for lawyers
Need help?
  • Help center
  • Confidentiality Policy
  • Cookies Policy
  • CGU/V
  • Legal information
CRM comparison
© 2025 Made with ❤️ in France